Support and Maintenance

SUPPORT AND MAINTENANCE

First-class Support and Maintenance for WordPress websites

Here at CMS Web Design, we know how big an asset a website can be to the business that owns it. Ensuring your website has comprehensive Support and regular Maintenance is key, and here at CMS, we have an experienced team ready to help.

We can support a website of any size – from a small personal blog to a large corporate website.

How does our Support and Maintenance works?

We look after your website so that you don’t have to, with content changes, maintenance including updates, backups, and reporting, and marketing assistance all included in our monthly packages.

We offer a competitively priced all-encompassing solution tailored to the requirements of your website and business. There are few feelings worse than looking at your site and realising there’s something wrong with it. While we don’t technically resolve WordPress issues in “no time”, we offer a robust SLA with our packages that protects your business should the worst happen.

Website down and unavailable to your users? We’ll have you back up and running within a few hours, regardless of the issue. That’s the CMS Web Design guarantee – backed up by our service level agreement.

  • 87% of websites have high or medium cyber security risks.
  • 73% of websites are running outdated and vulnerable software.
  • 68% of websites doesn’t have a data recovery plan.
  • 77% of websites take more than 10s to load on mobiles.
  • 43% of attacks are targeted on small businesses.
  • 70% of people won’t buy if the website is broken.

SILVER

£19.95 /Month
    • 8 Hours Response
    • 24 Hour Resolution
    • Security Scan
    • Malware Removal
    • Core WordPress Update

    • Contact Form Test
    • 2x Monthly Backup

Sale

GOLD

£29.95 /Month
    • 4 Hours Response
    • 12 Hour Resolution
    • Security Scan
    • Malware Removal
    • Core WordPress Update

    • Contact Form Test
    • Weekly Backup
    • WordPress Plugin Update
    • WordPress Theme Update

PLATINUM

£49.95 /Month
    • 1 Hours Response
    • 6 Hour Resolution
    • Security Scan
    • Malware Removal
    • Core WordPress Update

    • Contact Form Test
    • Daily Backup
    • WordPress Plugin Update
    • WordPress Theme Update
    • eCommerce Online Store
    • Website Backup Testing
    • Responsive Layout Check
    • 20% Off Additional Services

Prices above for Support & Maintenance is only for Brochure Websites. For eCommerce Web Hosting, please contact CMS Web Design. Our Support and Maintenance contract is a minimum of 12 months and your payment will be taken via our third party company (Stripe), on successful subscription. Our friendly team will be in touch with your account details.

What is included in our monthly Support and Maintenance plan?

  • Content updates to your website – content supplied by client
  • Adding, removing or updating images
  • Bug fixes / browser update warranty
  • Providing ad-hoc and ongoing training
  • Dedicated support team just a phone call away
  • Ongoing consultancy and advice

Head Office

CMS Web Design T/As House Of Ardour Ltd, Lonsdale Works, Gibson Street, West Yorkshire, Bradford, BD3 9TF

Opening Hours

Office/General Enquiries
Mon – Fri: 09:00 – 17:00
Support: 24 Hours

Get Your FREE Website Improvement Checklist Worth £39.95!

Is your website generating as many leads as you think it should?

If not, let CMS Web Design help you. Contact us today for your FREE website improvement checklist, worth £39.95.

We’ll give you a checklist of actionable steps that you can take to improve your website immediately and quickly start generating more leads.

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