Privacy Policy

This privacy policy applies between you, the User of this Website, and House Of Ardour Ltd T/As CIPHER Web Design, the owner and provider of this Website. House Of Ardour Ltd T/As CIPHER Web Design takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found here.

In this privacy policy, the following definitions are used: Data – Collectively all information that you submit to House Of Ardour Ltd T/As CIPHER Web Design via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; Data Protection Laws – Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations, and secondary legislation; GDPR – The UK General Data Protection Regulation; House Of Ardour Ltd T/As CIPHER Web Design (We / Us) – House Of Ardour Ltd T/As CIPHER Web Design, a company incorporated in England and Wales with registered number 13170270 whose registered office is at Suite A, 82 James Carter Road, Mildenhall, Suffolk, England, IP28 7DE; User or You – Any third party that accesses the Website and is not either (i) employed by House Of Ardour Ltd T/As CIPHER Web Design and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to House Of Ardour Ltd T/As CIPHER Web Design and accessing the Website in connection with the provision of such services; and Website – The website that you are currently using, https://www.cipherweb.co.uk, and any sub-domains of this site unless expressly excluded by their own Terms and Conditions.

We warrant that we will use reasonable care and skill in our performance of the Services which will comply with the quotation, including any specification in all material respects. We can make any changes to the Services which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.

We will use our reasonable endeavours to complete the performance of the Services within the time agreed or as set out in the quotation; however, time shall not be of the essence in the performance of our obligations.

All of these Terms and Conditions apply to the supply of any goods as well as Services unless we specify otherwise.

A. The singular includes the plural and vice versa;

B. References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;

C. A reference to a person includes firms, companies, government entities, trusts, and partnerships;

D. “Including” is understood to mean “including without limitation”;

E. Reference to any statutory provision includes any modification or amendment of it;

F. The headings and sub-headings do not form part of this Privacy Policy.

The fees (Fees) for the Services are set out in the quotation and are on a time and materials basis.

In addition to the Fees, we can recover from you a) reasonable incidental expenses including, but not limited to, traveling expenses, hotel costs, subsistence, and any associated expenses, b) the cost of services provided by third parties and required by us for the performance of the Services, and c) the cost of any materials required for the provision of the Services.

You must pay CIPHER Web Design for any additional services provided by us that are not specified in the quotation in accordance with our then current, applicable hourly rate in effect at the time of performance or such other rate as may be agreed between us. The provisions of clause 14 (Above Clause) also apply to these additional services.

The Fees are exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.

You must pay a deposit (“Deposit”) as detailed in the quotation within 7 days of acceptance.

If you do not pay the Deposit to us according to the clause above, we can either withhold the provision of the Services until the Deposit is received or can terminate under the clause below (Termination).

All Deposits are non-refundable due to House Of Ardour Ltd T/As CIPHER Web Design having to purchase services and resources for our Customer (you).

This Privacy Policy applies only to the actions of House Of Ardour Ltd T/As CIPHER Web Design and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, House Of Ardour Ltd T/As CIPHER Web Design is the “data controller”. This means that House Of Ardour Ltd T/As CIPHER Web Design determines the purposes for which and the manner in which, your Data is processed.

We may collect the following Data, which includes personal Data, from you:

A. Full Name | B. Date of Birth | C. Email Address | D. Phone Number | E. IP Address | F. Operating System / Browser | G. Competitors | H. Payment Details / Direct Debit Details

In each case, in accordance with this Privacy Policy.

We collect Data in the following ways:

A. Data is given to us by you (Signing Up, Quote, Invoice, and Interested in a Service); and

B. Data has been collected automatically (Contact Form, Subscription, and Email Marketing).

House Of Ardour Ltd T/As CIPHER Web Design will NOT share any data outside our agreement, if data is shared this is agreed with you or your business.

In each case, in accordance with this Privacy Policy.

House Of Ardour Ltd T/As CIPHER Web Design store your Data on secure servers, and payment details are encrypted using SSL technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].

In each case, in accordance with this Privacy Policy.

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

You have the following rights in relation to your Data:

Right to Access – The right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

Right to Correct – The right to have your Data rectified if it is inaccurate or incomplete.

Right to Erase – The right to request that we delete or remove your Data from our systems.

Right to Restrict Our Use of Your Data – The right to “block” us from using your Data or limit the way in which we can use it.

Right to Data Portability – The right to request that we move, copy or transfer your Data.

Right to Object – The right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites.

This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statements of other websites prior to using them.

House Of Ardour Ltd T/As CIPHER Web Design may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of House Of Ardour Ltd T/As CIPHER Web Design. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was initially supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

House Of Ardour Ltd T/As CIPHER Web Design reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact House Of Ardour Ltd T/As CIPHER Web Design by email at [email protected].

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.